West Side Oil Corporation is a family owned and operated company started by Skip & Lisa Chapman. Their sons Richard and John manage the heating, air conditioning, & plumbing departments. West Side has been growing strong while adapting to new technology since 1986. We pride ourselves in our workmanship and that our customers are treated like family. We stand behind our principals, and character of being upfront and honest with our customers. We strive to give excellent quality service, through our dependable technicians, and reliable state of the art equipment and computers.
West Side Oil has always been very prompt, courteous and knowledgeable -- both in oil delivery and also in maintenance and repair. I have used West Side Oil for the past 9 years for both oil delivery and service.
This year West Side started a customer loyalty program where you get $.01 off for every year you are with them -- it starts to add up after a awhile. They also have budget programs so you can spread out the cost of your heating oil over the year.
Skip, Lisa, Rich, John and Dan (I'm missing a few names here) have always been great to work with. Yes, occasionally they may be 10 or 15 minutes late to an appointment but that stuff happens (David S seems to have had a rough day when he wrote his review). They've always been on time for me and always get the job done without any issue.
Heating and cooling systems are complex and it takes someone who is knowledgeable with the equipment and the tools required to keep everything in top shape. West Side's team has a broad understanding of all the systems and tools.
This year I had a big investment in my house. I had West Side install a new Buderus furnace with a Riello burner and Vaughn hot water tank. The guys started around 8 and didn't stop until 6:30 at night. That's what I call dedication to get a job done. Rich Chapman wouldn't leave the job site until he was satisfied and comfortable everything was done. How is that for service!
Thanks to West Side for everything and consider supporting a great local family business.Chris F. - Hartford, CT
EXCELLENT service! Prompt, very honest, trustable. I called thinking I needed an expensive job done and was actually advised not to have it done and that saved me a few hundred dollars. Yeah! My employer has used them for years too and is very happy with their service.Ava S. - West Granby, CT
Many thanks to Rich and the diligent crew who installed our furnace. Their teamwork and expertise was outstanding. I sensed the pride they took in their work. We are very please with our choice in your company.
This furnace installation is truly a feat of engineering and art! We took pictures of it and sent it to out of town family. It came on tonight with a low pur and we all smiled at the dinner table. Again, many thanks to your fine team.Lisa Corbett